By maximizing your Return on Intelligence™,
you improve your Return on Investment.
Operational Intelligence and Decision Support
We’re ready when you are to take a big step beyond business intelligence and analytics, and weave those insights into your business processes and real-time, day-to-day decision processes. makeplain consistently emphasizes for customers that the value of business intelligence and analytics is ultimately only realized when insight is translated into action. Consistently applying business intelligence – effectively translating insight into action – requires a combination of technical sophistication, cultural readiness and operational discipline not commonly found in operations today. Nevertheless, we believe that this capacity will prove essential to the successful operations of tomorrow.We rely on an iterative approach to advancing our clients operational Intelligence and decision support capacity, emphasizing proactive risk management, the sustained involvement and collaboration of responsible stakeholders and simple yet effective platforms for community interaction and decision communications.
Bank transactions, risk decisions, insurance underwriting and claim adjudication, retail transactions, merchandise purchases, telecommunications, manufacturing process results, web click streams and direct marketing promotions all generate reams of data that reveal valuable intelligence about an organization’s operational processes and efficiencies.
makeplain™ Operational Intelligence and Decision Support services analyze this volume of data to reduce the cost of execution, operations, or improve your ability to generate revenue. This includes, but is not limited to:
- Direct Market Targeting: Improve the efficiency of your marketing dollars spent by predicting customer behavior through historical data.
- Credit Risk Approval: Reduce credit losses by improving credit risk assessment through historical credit loss and payment data.
- Retail Location Decisions: Predict local sales for any type of retail business before committing to a particular location based on market characteristics and historical performance of existing sites.
- Manufacturing Plant Capacity: Optimize workflow and minimize capacity through historical defect and process data that predicts product defects and tool maintenance schedules.