By maximizing your Return on Intelligence™,
you improve your Return on Investment.
Remote or On-Site Operational Support and Maintenance
makeplain™ offers database administration and maintenance services both onsite and remotely. From basic support during business hours, to full 7/24 coverage, our technical experts provide the level of support required for your mission-critical databases. Our value-based pricing models ensure that clients get the services they need at highly competitive market rates.
Because your business relies so much on your databases, makeplain™ also offers an optional Performance as a Service (PaaS) offering to customers of our mission-critical monitoring plan. We work with your team to identify the key success factors within your datacenter operations that are required for sustained business success. Identify all the business processes that must be completed within each batch processing window and define the response time, throughput or any other metric crucial to your business. Makeplain will respond by detailing and delivering on the scope of work, the service-level agreements and the operational metrics required by your business. And we stand behind our PaaS offering with a money back guarantee that returns an agreed portion of the fees when we fail to meet the agreed performance-level or service-level. It’s that simple.